Coronavirus Update


Healthy You, Healthy Zoo

Omaha’s Henry Doorly Zoo and Aquarium made some changes to ensure a “healthy you, healthy Zoo.”  To plan your visit accordingly, please become familiar with the following guidelines we have in place.

Guests will be admitted from 9 a.m. - 5 p.m. daily. Save time and help us socially distance our guests by reserving your tickets online ahead of time. Omaha's Henry Doorly and Aquarium members do not need a reservation. Buildings and grounds will remain open until 6 p.m.

Guidelines to Plan Your Visit

  • Outdoor public pathways are open for two-way traffic.
  • Visitors ages five and older are required to wear face masks indoors. Face masks are strongly encouraged when outdoors.
  • Desert Dome, Mahoney Kingdoms of the Night, Scott Aquarium and upper level of Lied Jungle open. Lied Jungle hours are 9 a.m. - 4 p.m.
  • Other indoor exhibits that are also open: Hubbard Expedition Madagascar.
  • No access to Bay Family Children’s Adventure Trails, Hubbard Orangutan Forest, Hubbard Gorilla Valley, Cat Complex or Elevator Building.
  • Durham TreeTops Restaraunt open with limited hours.
  • Main Gift is open.
  • Lozier Giant Screen Theater open with limited showtimes and restrictions. Click here for more information.
  • Rides limited to Sue’s Carousel (with appropriate spacing and sanitizing).
  • Reciprocal admission tickets are available from 9 a.m. to 5 p.m. daily. Online reservations are not required. Must bring proof of membership and ID to the Ticket Window upon arrival. Click here to view the AZA Reciprocal Zoo Admission Program list.
  • Reservations are optional for general admission visitors. With a valid Omaha's Henry Doorly Zoo and Aquarium membership, you do not need to make a reservation. 
    • Reservations can be made up to 8 days in advance of your visit.
    • Timeslots are available every half hour between 9 a.m. and 5 p.m. daily.
  • Main Gate for entering the Zoo, but can also be used to exit.
  • North Gate closed for the season.
  • Stroller, wagon, ECVs and wheelchair rental available (limited supply).
  • No Backstage Experiences tours in person. Limited to virtual only.
  • Outside restroom access.
  • IDs and online reservation receipts will be checked at the Zoo’s main entrance.
  • Memberships are non-transferable.
  • Children under the age of 16 must be accompanied by an adult.
  • To ensure proper social distancing, guests are encouraged to not meet others or stand in the Main Entrance Plaza until their reservation time to enter the Zoo.
  • Guests are strongly encouraged to remain in their vehicles until their reservation time.
  • When on Zoo property, guests are strongly encouraged to wear face masks outdoors. Indoors, face masks are required on visitors ages five and older.

Omaha’s Henry Doorly Zoo and Aquarium is committed to the health and safety of its visitors and staff. Please help us keep you and all our visitors safe by following the posted instructions and following the directions from our staff. There is an inherent risk of exposure to COVID-19 in any public place where people are present. COVID-19 is an extremely contagious disease that spreads through person-to-person contact and can lead to severe illness and death. By visiting Omaha’s Henry Doorly Zoo and Aquarium, you voluntarily assume all risks related to exposure to COVID-19.

Our Membership Program

The Zoo will be extending membership expiration dates to ensure that you will not miss out on any of your full 12 months of membership benefits. This applies to memberships active during or purchased during the Zoo closure, as well as patron memberships.

Become a Member Today

Doing Our Part, Together

In response to coronavirus and in adherence to city, state and federal guidelines, the following are the general principles guiding the plan for the phased reopening of Omaha’s Henry Doorly Zoo and Aquarium to Zoo members and the public.

Social Distancing

  • Timed ticketing to appropriately space entrance into the Zoo and walking traffic on the pathway.
  • Educational and animal programs will be limited to discourage clustering of guests.
  • Marked spacing in queueing lines for six-foot distancing.
  • Increased signage with specific building and distancing instructions.

Zoo Guests

  • Strongly encouraging the use of face masks on Zoo property.
  • Closure of high-traffic, interactive exhibits such as Bay Family Children’s Adventure Trails.
  • Suspension of Backstage Experience tour programs. Available virtually.
  • Face-painting will not occur.
  • 50+ Hand Sanitizing stations added.

Zoo Staff

  • Adherence to local, state and federal guidelines for health and safety.
  • Face masks, face shields and/or plexiglass in areas of close contact with guests.
  • Reduced or eliminated touch points with guests when possible.
  • Additional access to hand sanitizers and disinfectants in work areas.

Food and Beverage

  • Reduced menu offerings to expedite lines.
  • Increased staffing for cleaning and disinfecting.
  • Souvenir Cup refill service will not be available.
  • Condiment stations will not be available. Only condiment packets will be used.
  • Catering and menu offerings will be adjusted to reflect recommendations from local government authorities.

Rides and Amenities

  • Rides will be available on Sue’s Carousel and Skyfari following current restrictions for social distancing and adjusting capacity as needed.
  • Additional staffing will be added to help with cleaning and disinfecting.
  • Ride wristband program will be suspended to limit ride demand to individual paid tickets only.
  • Animal feeding opportunities will not be available.

Protecting Yourself and Others

The Nebraska Department of Health and Human Services and its partners continue to track the unfolding outbreak of respiratory illness caused by the Coronavirus Disease 2019 (COVID-19) and anticipate its impact on Nebraska and its health care system. Nebraskans can help protect themselves from COVID-19 and other respiratory infections by taking these steps.

Learn More


Community Information Provided by Nebraska Medicine

Infectious disease experts at Nebraska Medicine have answered common questions about the virus, including advice about how to protect yourself and your loved ones.

Learn More


Other Helpful Resources

Click the links below to learn the latest on COVID-19.