Welcome back, everyone! We can't wait to see you. To adhere to social distancing guidelines, we've made some changes to ensure a "healthy you, healthy Zoo." At this time, Omaha's Henry Doorly Zoo and Aquarium members must reserve a ticket online before visiting.
Reserve Your Tickets
Safety Guidelines and Procedures
View One-Way Route Map
Save on future visits with the purchase of an Omaha's Henry Doorly Zoo and Aquarium membership. Valid for one full year from the date of purchase, Omaha's Henry Doorly Zoo and Aquarium memberships are available in the following levels: individual, dual, household, grandparent and active duty military. Please contact the Membership Department at join@OmahaZoo.com or (402) 733-8401 with additional questions.
Click here to purchase your membership online or download a membership application
Purchase a Membership
Please note: The Zoo will be extending membership expiration dates equivalent to the quantity of days the Zoo is closed to the public. With unprecedented changes affecting our communities, supporting your local zoos and aquariums is more important than ever. With or without guests on grounds, our animal care staff is still working hard around the clock to care for more than 30,000 animals at Omaha's Henry Doorly Zoo and Aquarium. Show your support during our closure by purchasing or renewing today.
All memberships are non-refundable and non-transferable. Contact the Membership Department at join@OmahaZoo.com for more information.
There are three steps to obtain a Virtual Membership Card. The first two can be completed using your mobile device. The final step in the activation process must be completed at the Zoo. The steps are:
1. Download and install Omaha's Henry Doorly Zoo and Aquarium's app to your mobile device. The app requires iOS 7.0 or later and is compatible with iPhone, iPad and iPod Touch.
Apple's App Store Android's Google Play
Please note: Your Member ID number is not the number on the back of your membership card. You can obtain your Member ID on your next visit or you may request your Member ID by emailing mobileapp@OmahaZoo.com.
Please provide the following details:
First and last name
E-mail address (if different from e-mail request is being sent from)
Once the correct information is entered, select Lookup Membership at the bottom of the screen. The device must have an active internet connection to complete this step. If all of the information matches the member profile information given at the time of purchase the unverified membership card will appear.
3. The Virtual Membership card is now ready to be authorized by a Guest Services staff member. Please bring the device plus your valid ID on your next visit and we will finalize the process. Your Virtual Membership Card will then be ready for use!
What can I use my Virtual Membership Card for?
The card may be used to access any of your membership benefits. As with your regular membership card, a valid ID is required. These benefits include:
How many Virtual Membership Cards can we activate?
Each adult that is listed on the pass may obtain a virtual card.
Any dependent children under the age of 21 with a valid ID, who’s address matches the one on the membership profile, may obtain a virtual card. A Nanny/Babysitter may activate a virtual card if the membership add on has been purchased and that person is listed on the membership profile.
We have a Patron Membership, can we activate a Virtual Membership Card too?
Yes, the steps are the same for any level of membership.
I have entered all my correct information and it is saying “Member Details Not Found”.
There may be an error in your member record. Please email mobileapp@OmahaZoo.com with the three required fields exactly as you are entering them into the app. We will verify the correct information is in our system and take any other steps needed to remedy the situation.
What is my Member ID?
Your Member ID number is not the number on the back of your membership card. You can obtain your Member ID on your next visit or you may request it by emailing mobileapp@OmahaZoo.com.
Please provide the following details:
Why should I obtain a Virtual Membership Card?
By activating your Virtual Membership Card, you will see several benefits.
How much does the Virtual Membership Card or the Zoo's mobile app cost?
There are no additional costs for either.
What are the other advantages of downloading the Zoo's mobile app?
In addition to buying tickets and having the latest Zoo news, educational programming and visitor information at the palm of your hand, users will be able to enjoy a GPS-enabled Zoo map, interactive special events and animal encounters calendars, geo-fencing technology, push notifications, a social media-friendly photo booth and Wildlife Safari Park guide. Click here for more information.
I have other questions about the Zoo's mobile app or the Virtual Membership Card.
Please email mobileapp@OmahaZoo.com and we will get your questions answered!
Need to revise or make a correction to your current membership record? Please contact firstname.lastname@example.org. All adjustments must be submitted at least one week prior to your next visit.
Give the gift of a Zoo membership year-round!
Online gift memberships are now available! An online gift membership is similar to a generic gift card. The online gift membership card is purchased for a specific membership price level (e.g. household membership).
Your online gift membership card will be emailed to you as a PDF that you can print out or forward to the recipient via email. The recipient redeems their online gift membership at Guest Services, located at the main entrance of the Zoo, on their first visit to receive their permanent membership card and begin enjoying 12 months of member benefits.
When purchasing an Online Gift Membership, you are allowing your recipient to decide when their memberships begins.
Gift memberships not purchased online begin on the date of purchase and are valid for new members or from current membership expiration date for renewal members. If you prefer to purchase your gift in person, call (402) 733-8401 or visit the Zoo’s Guest Services Office. The office is open from 10 a.m. - 4 p.m. daily from November 1 - March 14 and from 9 a.m. - 5 p.m. daily from March 15 - October 31. The office is closed on Christmas Day.
Gift memberships purchased by phone can be mailed to the gift buyer or gift recipient. Gift Memberships purchased at the Guest Services Office will be given to the gift buyer at time of purchase.
Purchase a Gift Membership
AZA Reciprocal Zoo Admission Program is suspended at this time.
Through a patron membership, you give an invaluable gift to yourself, your family, the community and to all the amazing, awe-inspiring creatures that roam within the Zoo's boundaries. Review the different patron membership levels below and be a zooporter today!
Join online or download a patron membership application form to submit by mail.
Click here to purchase this patron membership level.
For more than 20 years, First National Bank of Omaha is sponsoring an Omaha’s Henry Doorly Zoo and Aquarium Visa® credit card. This relationship benefits our members and the Zoo. If you are a current Omaha’s Henry Doorly Zoo and Aquarium Visa® cardholder, use your Visa card to purchase your Omaha’s Henry Doorly Zoo and Aquarium membership and receive $10 off your purchase. If you don’t have an Omaha’s Henry Doorly Zoo and Aquarium Visa® card yet, apply today! Your card must be present and used to purchase your membership to save $10.
Cards are issued by First Bankcard®, a division of First National Bank of Omaha, pursuant to a license from Visa U.S.A. Inc. VISA and VISA SIGNATURE are registered trademarks of Visa International Service Association and used under license.
To purchase a membership using your Omaha's Henry Doorly Zoo and Aquarium Visa® card, proceed through the normal purchase or renewal process. On the checkout screen, choose Omaha's Henry Doorly Zoo and Aquarium Visa®card in the "card type" drop-down box and enter that card number. Your $10 discount will be automatically applied.